Tip #8
Customer Service can make or break a business!

If you happen to have an exclusive product or service or the cheapest prices on the planet, you might get away without giving good customer service.  But if you are like most businesses, good customer service is critical to taking care of your customers or clients and make them so happy they will keeping coming back and they will tell their friends and associates. It takes good management to train employees how to properly take care of customers and to maintain that level of service over time.

Read “8 Rules for Good Customer Service